Support
A question, an idea or something that does not work? Email support@dartcaster.nl.
The camera does not find my board
Make sure the whole board is in view and evenly lit, for example with a ring light. If the app still does not find the board, point out the four points yourself.
My TV does not show up
Your phone and the Chromecast must be on the same Wi-Fi. Give the app access to the local network: Settings > Dartcaster > Local Network. If that does not help, unplug the Chromecast for a moment.
No video loads
You get the evening anyway. If you close a video before it ends, you can try again.
My purchase is gone on a new phone
Tap Restore purchase on the unlock screen. Use the same Apple ID as for the purchase.
I want a refund
Apple handles refunds. Request one at reportaproblem.apple.com.
Changing my ad consent
In the app: Settings > Privacy > Ad consent. Turn tracking on or off in iOS: Settings > Privacy & Security > Tracking.
Where is my data?
Players, scores and statistics are stored only on your phone. There is no account and no server with your data. The privacy policy has the details.
Does it work on Android?
Dartcaster is available for iPhone only for now.